When our much beloved 17yo miniature pinscher passed away peacefully in my arms at home, I checked online for a pet crematory in NJ. I called three or four places and found that the prices and services offered were all pretty similar. Andrea of Friends Forever had a phone manner that I liked. She was understanding and compassionate, but not overly solicitous or patronizing. Meeting her, I appreciated her careful explanation of the process and my options. She did not at any point push or recommend more than what we wanted.
We opted for the private witnessed cremation the next day. Andrea was very professional and the service was short but respectful. We went back the following week to pick up the ashes, which were nicely boxed. I appreciate very much her efficiency and kindness. Everything happened exactly as she promised, when she promised.
Other places seemed to offer more hand-holding and grief counseling, but I thought her mix of caring and pragmatic was perfect. The whole process felt like a personal service rendered by Andrea, rather than a business. Thank you for your integrity in providing this service well!
The Friends Forever logo is also very cool. I like the rats framing the cat and dog.
— M M.