With deep sadness our beloved best friend OTIS passed away at home on a Sunday. We searched online for a pet crematory and found Friends Forever Pet Crematory. I have to say from the second Andrea was contacted by phone to the day I received Otis’s ashes it was the most compassionate, caring, respectful, understanding experience I have ever had in this time of sadness. Andrea offered to come and help bring Otis to the facility if need be. When my children and I arrived Andrea greeted us and spent a tremendous amount of time explaining in detail all of the different services they provide. The option of allowing us to be there during the cremation to the letter style of plaque, the saying on the wooden box, the clay paw print, the clippings of the fur. She did not push us into getting anything more then we wanted. The facility was very clean and beautiful. They also provide services to put your beloved pet to sleep there if need be. These were separate rooms in the facility that were very comforting. I never knew such an amazing heartfelt place and people existed like this. I am glad to know now if these services are ever needed I know just where to go. If my family and friends would have known about this facility they would have definitely took their beloved pets here then any other crematory. Our Otis was a family member losing him left a hole in our hearts that will never be replaced but at this time of sorrow it was comforting to know he was well taken care of by Andrea. I couldn’t have asked for a better experience because of her we have our Otis with us until we meet again over the rainbow bridge. I just want to say I cannot recommend this family owned pet crematory enough. Our family would like to thank you from the bottom of our hearts for taking care of our OTIS.
— Christina Martel